Privacy Policy

Welcome to ActorFlow, operated by EOI 24 Ltd ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (ActorFlow iOS) and web application at www.myactorflow.com.

By using ActorFlow, you agree to the collection and use of information in accordance with this policy.

Personal Information

• Name and email address (for account creation)
• Profile information (headshot, bio, representation details)
• Payment information (processed securely via Stripe)

User Content

• Audition records and notes
• Contact information for your industry network
• Self-tape videos and recordings
• Scripts and scene analysis data
• Goals, check-ins, and wellness data

Automatically Collected

• Device information (type, operating system)
• Usage data (features used, time spent)
• Log data and crash reports

We use your information to:

• Provide and maintain the ActorFlow service
• Process your transactions and subscriptions
• Send you important updates and notifications
• Provide AI-powered features (scene analysis, recommendations)
• Improve and optimize our application
• Respond to your support requests
• Detect and prevent fraud or abuse

Your data is stored securely using industry-leading cloud infrastructure (Supabase/AWS). We implement:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Secure authentication with JWT tokens
• Regular security audits and monitoring
• Access controls and employee training

Self-tape videos and media files are stored in secure cloud storage with access controls ensuring only you can view your private content.

We use trusted third-party services to operate ActorFlow:

• Supabase - Database and authentication
• Stripe - Payment processing
• OpenAI - AI scene analysis features
• Vercel - Web hosting
• Apple - Sign in with Apple, iOS distribution

Each third party has their own privacy policy and we encourage you to review them.

You have the right to:

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate information
• Erasure - Request deletion of your data
• Portability - Export your data in a common format
• Withdraw Consent - Opt out of marketing communications

To exercise these rights, contact us at privacy@myactorflow.com

We retain your data for as long as your account is active. Upon account deletion:

• Personal data is deleted within 30 days
• Backup copies are purged within 90 days
• Anonymized analytics may be retained for service improvement

ActorFlow is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

For privacy-related inquiries: